Welcome to Medowa Global Private limited, your trusted partner for digital marketing services. We understand that circumstances may arise where you need to request a refund or cancel the services you’ve purchased. To ensure clarity and transparency in these situations, we have established the following Refund & Cancellation Policy.
Refund Policy:
Eligibility for Refunds:
- Refunds are available for digital marketing services purchased directly from Medowa Global Private limited.
- Refunds are issued in accordance with the criteria outlined below.
Requesting a Refund:
- To request a refund, please contact our customer support team via accounts@medowaglobal.com. Make sure to provide your order details and a clear reason for your refund request.
Refund Criteria:
We may issue a refund under the following circumstances:
- Failure to initiate services within the agreed-upon timeframe.
- Services provided do not meet the quality or specifications as described in the service agreement.
- Significant service delivery delays.
Non-Refundable Services:
The following services are generally not eligible for refunds:
- Services that have been provided as per the agreed-upon terms.
- Costs associated with third-party tools, platforms, or advertising budgets.
Refund Process:
- Refunds will be processed through the original payment method used for the purchase.
- Please allow a reasonable processing time for the refund to reflect in your account.
Disputes & Concerns:
- If you encounter any issues with your refund or require further assistance, kindly reach out to our customer support team. We are here to help you resolve any concerns promptly.
Cancellation Policy:
Canceling Services:
- If you wish to cancel your digital marketing services, please contact our customer support team immediately, providing your order details and the reason for cancellation.
Cancellation Window:
- Services can be canceled before the agreed-upon service initiation date or as per the terms specified in your service agreement.
Cancellations After Service Initiation:
- Cancellations after the service has been initiated may be subject to fees or charges based on the work completed up to that point.
Service Modification:
- If you require modifications or adjustments to your digital marketing services, please contact our customer support team, and we will do our best to accommodate your requests.
At Medowa Global Private Limited, we are dedicated to delivering exceptional digital marketing solutions and ensuring your satisfaction. If you have any questions or need assistance with your refund or cancellation request, please do not hesitate to contact our customer support team.
Please be aware that our Refund & Cancellation Policy may undergo updates, and the latest version will always be available on our website. We recommend reviewing it periodically to stay informed about any changes. Your trust in us is paramount, and we’re committed to providing you with the best digital marketing services.